Case studies

Kodak is probably the most referenced anecdote of a company that failed to adapt. It’s a story about a traditional organisation that went from the peak of American industry, to bankruptcy. A story of a household brand that didn’t see the digital revolution coming and toppled. It’s much easier to tell a binary story about …

How really innovative are your people? Read More »

Innovation isn’t impossible in large organisations – but you’ll need determination. The fact is that if you’re working in a large organisation, you’re working with a lot of constraints and a hell of a lot of sunk costs. And you probably have a day job. That’s why people in large organisations who innovate are the …

How To Drive Innovation Within A Large Organisation Read More »

Research has shown over and over again that when time and effort are put into designing effective onboarding processes, the payoff is increased employee retention and the ability for new hires to become productive quicker for their new employer. This means that knowing how to onboard new employees is crucial to your business. The time …

How Effectively Are You Onboarding New Employees? Read More »

To learn any new skill or gain expertise you need to practice, practice, practice. There isn’t much debate about that. But here’s what you might not know: research shows that the quality of your practice is just as important as the quantity. The journey to truly superior performance is neither for the faint of heart …

How High Performance Is Really Built. Read More »

Changing people’s attitudes and behaviours is the greatest challenge in implementing new software systems, and one that can be easily overlooked. Not following through on the human component of software implementation can result in increased costs and reduced productivity through sub-optimal performance, more errors and longer implementation times. The greatest cost however can be the …

Software Implementation Challenges and Solutions Read More »

I recently visited Israel with a Study Mission and spent time in Jerusalem and its environs during the worst of the random terror attacks that are plaguing this beautiful city. And I saw Israelis going about their daily activities with a sense of déjà vu. It occurred to me that this little, 67 year old …

RESILIENCE AT THE FRONT LINE: Lessons from Israel Read More »

Changing people’s attitudes and behaviours is the greatest challenge in implementing new software systems, and one that can be easily overlooked. Not following through on the human component of software implementation can result in increased costs and reduced productivity through sub-optimal performance, more errors and longer implementation times. The greatest cost however can be the …

Software Implementation – Challenges and Solutions Read More »

Your intuition has served you well; the annual performance review is uncomfortable and just does not seem right. In a very fast-paced world where tasks and activities are changing every 2 minutes (IORG Survey 2013), and where a week can be measured by an enormous number of events, transactions, engagements, and activities, it just does …

Goodbye Annual Performance Reviews (& good riddance) Read More »